Report an Outage

Hearst Power Distribution Company does everything possible to maintain a continuous supply of electricity at all times. Storms, animal interference, traffic accidents, equipment failures, and interruptions from Hydro One are some of the realities that affect our power grid and are beyond our control. When outages occur, please be assured our team works diligently to restore power as quickly and safely as possible.

To report a power outage during business hours (9:00 AM to 4:30 PM), please call 705-372-2815.

After hours or during weekends, please call 705-372-2845.

During widespread outages, please remain patient and listen to your local radio station for updates.

Quick Tips

If your home is without power, check and see if your neighbors have electricity. If your house is the only one without power, check your electrical panel. The breakers should be in the “on” position.
Look outside to see if the electrical equipment to your home is damaged or if the service wire is down. If so, stay away and immediately contact Hearst Power Distribution Company.