home-icon

Today -

Privacy Policy

Protection of Privacy

Information on Hearst Power Distribution Company Limited’s (“HPDC”) policy and practices on the collection and use of personal information are listed below. HPDC reserves the right to amend this declaration at any time.

Definition of personal information

Personal information means any recorded information about an identifiable individual, including name, mailing and electronic (e-mail) address, date of birth, social insurance number, bank account information, driver’s license and other information obtained in writing; in person or by telephone.

Purpose of personal information

The purpose of collecting your personal information is to establish and maintain control on your identity, manage billing, payment and other financial services, protect you from errors and fraud, obtain general information and to conform to the legislation. You may refuse to divulge your personal information, but this could hinder HPDC in the necessary and proper discharge of its service and product in an efficient and appropriate manner.

Protection of personal information

– HPDC adheres to the standards and procedures of the confidentiality of information.
– Only HPDC employees and certain sub-contractors as well as a collection agency may access your information.
– HPDC retains your information for the period prescribed by regulation.
– You have a right to request correction of your personal information at any time.

Complaints and access to information

You may submit a complaint or make a request in writing to the Manager of HPDC.

 


For any question regarding this policy, please communicate with HPDC’s General Manager at 705-372-2815.

file_pdf
PDF Version

No thumbnail available

Public Awareness of Electricity Safety Survey

The survey is now closed and the prizes were drawn April 16th, 2018.. The winners are : - Maryse Gauvin : 600$ - Chantal Côté : 25$ - Huguette P[Read more...]
No thumbnail available

Smart Meters Certification - 2018

To ensure smart meters' continued performance and accuracy, starting in January 2018, Hearst Power Distribution will randomly select and replace a num[Read more...]
No thumbnail available

2018 Distribution Rate Adjustments Application

Hearst Power Distribution Company Ltd. has applied to the Ontario Energy Board for approval of its 2018 Distribution Rates Adjustments effective May 1[Read more...]
No thumbnail available

Ontario Fair Hydro Plan

The Fair Hydro Act, 2017 puts in place a number of measures to implement the Ontario government's Fair Hydro Plan.  It establishes the framework under[Read more...]
No thumbnail available

Ontario Electricity Support Program (OESP)

The Ontario Electricity Support Program (OESP) was developed by the Ontario Energy Board to help reduce electricity bills for lower-income households.[Read more...]

 

10MeterLane-En
HearstMap-En

 

Electricity Support Program

Urban Map Rural Map